We would like to raise some awarness that it is really important to make sure that the lock is properly closed when returning the bike.
We received some reports from our customers that they have been approached by potential thefts. They were told to return the bike and leave the lock open, so the bike could get stolen afterwards.
Please make sure that a bike is locked properly, so that the next person can enjoy the ride as you did.
Thank you and always ride safe.
nextbike by TIER is the European market leader in bike sharing and stands for a multimodal and socially fair transport transformation. In over 300 locations in more than 20 countries, nextbike by TIER has established bike sharing as an elementary component of livable cities and regions. Integrated into public transport, the company offers millions of users the ideal means of transport for their daily needs with pedal bikes, e-bikes and cargo bikes. nextbike by TIER is a brand of TIER Mobility SE, the world's leading shared micro-mobility provider.
nextbike by TIER
04229 Leipzig | Germany
Service: +46 317 679 438
Our Swedisch Customer Service opening hours:
Mon to Sun 7 a.m.- 6 p.m.
At other times of the day you may be connected to Nextbikes English speaking Customer Service. Opening hours for the English speaking Customer Service may vary.
Copyright 2023 TIER Mobility SE